I have a bad ingrown toenail. Help :(?

I've had it for over a month now. When I first discovered it, I cut it out, or so I thought. It quickly got worse and now the skin around it has gotten swollen, hard, and thick, keeping me from cutting it out. I think it's infected and it's very painful and sensitive. I tried fixing it after a long hot shower, but no luck. Normally I wouldn't put out an embarrassing question as this, but it's so unbearable now that even a slight touch causes me a lot of pain. Please help, or give me suggestions?